FREQUENTLY ASKED QUESTIONS
Select a Question
--------------- Tank You So Much --------------
What is the basic function of OneTimeFaxService.com?
How Use OneTimeFaxService.com And Be Charged Once.
What is the main product offering?
--------------- Support / Help --------------
--------------- Fax Money Packs --------------
What are Fax Money Packs?
How much are Fax Money Packs?
Do Fax Money Packs Expire?
--------------- Using Fax Numbers --------------
On a U.S. or Canada fax, do I put a 1 before the fax number?
Do I have to put the 011 before the number for an international fax?
Do I put a country code in an International fax number?
--------------- Using Priority Levels --------------
What are the differences between Low, Medium, and High Priority Level?
--------------- Rates & Billing --------------
Are you sending PayPal invoices?
Are there any monthly fees?
What if I do not pay the balance on my account?
Do you charge for failed faxes?
How can I fax with out using my credit card every time I fax?
--------------- Receive A Fax --------------
Where do I get the number to receive a fax?
--------------- While Submitting A Fax --------------
What is a cover sheet and what is a cover sheet used for?
Is a cover sheet or cover sheet a page?
How long does it take for my fax to be delivered?
What happens to the uploaded documents after the fax is completed?
Can I bundle faxes together?
What do I do to Receive A Fax?
Where is the OneTimeFaxService.com company headquarters?
How do I receive a fax one time?
How do I track my faxes live?
Can I fax with color by using this service?
What file formats do you accept?
Can I try new file formats?
--------------- Updating A Fax --------------
How do I cancel a fax?
How do I update a fax number?
How do the fax cancellation and/or the update fax number features work?
--------------- EMAIL USAGE --------------
What if I am not getting e-mails from OneTimeFaxService?
Thank You So Much for using OneTimeFaxService.com. We have setup this Frequently Asked Questions section so that your questions get answered. If you have a question that needs an answer please select a question from the drop down menu above.